How to be the Printing Customer from Heaven

We love our customers. Honestly, we do. It gives us great satisfaction to be trusted with your print project and to deliver it on time, on budget, exactly as you ordered it and with no surprises. To stay on time, on budget and meet quality requirements, print projects must adhere to production standards and specifications. Ours is a custom manufacturing environment, and production control is the tool we use to manage our environment. That’s not something we made up – production control is a standard part of any manufacturing process.

http://macgra.com/0210Printips.pdf